Clayton-Le-Moors

Accrington

Lancashire

BB5 5TW

Tel. 01254 396015

Fax. 01254 871335

Email. info@althamcare.co.uk

Web. www.althamcare.co.uk

Situated in Clayton-Le-Moors,

Altham Care Home is one of

Hyndburn’s most prestigious care homes, and has been

providing residential care, respite care, day care and dementia care for over 25 years.

Our dedicated, highly trained staff offer 24-hour care in a warm and friendly atmosphere, with the emphasis on providing a high quality of life. As a home away from home, we offer privacy, enjoyment and convenience for all who choose to live here.

Our aim at Altham Care Home is to provide a high standard of personalized care in luxurious surroundings. Whilst doing so we will always encourage independence, maintain self respect and preserve dignity, so that our residents can lead a full and satisfying life, with emphasis placed on the following:

Privacy: The right to be left alone or undisturbed and free from intrusion or public attention into their affairs.

Dignity: Recognizing the value of people, regardless of circumstances by respecting their individuality and personal needs. We treat all our residents with the utmost of respect.

Independence: Allowing and creating opportunities for individuals to act and think without reference to others, whilst allowing for a degree of calculated risk by the resident.

Choice: To be given the opportunity to make choices independently from a wide range of options.

Rights: To maintain all rights and entitlements allowed to all as members of the community.

Fulfillment: To develop, to the full, personal goals and abilities in every respect of daily life.

Choosing your care home.

We are not all the same, so therefore, care is not a one size fits all, so it is very important that the home you choose is right for your care needs. At Altham Care we offer person centered care around each individual, developing a care plan based on an individual’s care needs.

Most people are uncertain about the criteria when they first start looking for care for a loved one, or even for themselves.

At Altham Care, we offer the following types of care:

Residential Care.

Residential Care is for people who can no longer live independently at home and need assistance and support with day to day living. We offer this in a safe, caring environment. This will include accommodation, meals, beverages, cleaning and laundry services, and ‘personal care’. Personal care can include such things as assistance in getting up or going to bed, eating, washing, dressing, and assistance using the toilet.

Dementia Care

This is a more specialist area of care, where more support, reassurance and help is available whilst encouraging independence. Often family and relatives, who care for people, may find long term care invaluable, knowing that loved ones are being cared for in a safe and caring environment.

Respite and Day Care

 When you are caring for a partner or relative, re-charging your batteries is vital, more often than not, carers are not given consideration. Using respite care, you can take a much earned break for a few hours to do the shopping, or even a few weeks a holiday, we are always flexible to help you have a well earned rest. Respite care can be booked up to 12 months in advance.

Activities

There is a varied range of activities within the home, which all residents are welcome to take part in.

Examples of daily activities are displaye don the activities board.

We have recently installed Wi-Fi in the home, free internet access is available throughout the building , along with 2 touch screen desk top computers, and have 2 laptops that available for loan, the computers are free to use, they can be used for Skype calls and web chats with family who can’t visit as often as they would like to.

Rooms

We encourage residents to furnish and decorate their rooms to their own tastes, however, Premium rooms, which are tastefully decorated, and have a LCD TV, with freeview, radio and DVD, as well as tea and coffee making facilities are available.

So what now?

Now you need to view the home to get a feel for the home and to meet the people who will be offering the care. If you are looking for a home on behalf of someone else, it is often a good idea to view it once on your own to see if you think the home is suitable, before taking them to view.

We can arrange for a short visit, if you require. You could stay and have lunch or even an overnight stay, if required.

·        Ask as many questions as you need, you need to know as much about us as possible.

·        Read our inspection reports, these are available online at: www.cqc.org.uk. Copies are also available to read at the home. This will tell you the outcome of our last inspection (previous inspections are also available online).

·        Look at the rooms, you may wish to bring your own furniture, is the room suitable for your needs?

·        We are a pet friendly home, so pets may be brought into the home, but we do ask that dog are kept on a lead at all times inside the home.

·        Residents of the home may also keep pets, however only small pets are permitted, and all we ask, is that, it must be house trained, and you must be able to take your pet when necessary.

·        Visitors are welcome any time; free refreshments are also available for your guests.

·        The garden is available for use by both residents and their guests. If you like to do a little gardening, let us know and we can arrange for you to have your own garden area.

·        Internet access is available.

·        Entertainment, concerts, karaoke, exercise classes, aromatherapy sessions, board games are available, outings are also arranged.

Food

·        Take a look at the menus, if there is something on the menu you don’t like, or if there something you like that’s not on the menu let us know, we have a choice of over 200 meals. Any special dietary requirements can be catered for, diabetic, Halal, Kosher, gluten free, soft and pureed, etc.

·         All our menus are nutritionally balanced as well as being tasty and astatically pleasing.

Our soft and pureed food are made to look and taste like a normal meal.

Funding

There are many different ways to fund residential and respite care. For some people, full funding is available from local councils. We are currently contracted with several councils throughout the country, and are preferred care providers for Lancashire County Council. If we are not currently contracted with your local council, don’t worry, we can assist you to arrange funding with them. We also accept respite care vouchers.
Help with fees is available for people with funds of £23500.00 and under, assistance is available from local authorities.

A deferred payment scheme is available for those who still own their own property.

For privately funded clients, there are several funding options and benefits available, such as attendance allowance and pension credits, as well as insurance policies are available to cover the cost of your care, from many different companies, CAREAWARE offer independent advice on funding care and can be contacted on 08705 134925 or visit their website at: www.careaware.co.uk

SAGA offer similar advice and can be contacted on 08000 567997 or on their website at: www.saga.co.uk

Our Fees

Our fees are based on the level and type of care needed, and fall into a few different categories. These are, residential and dementia care, and lower and higher rates.

Our fees are normally quoted once a full care assessment has been carried out. Our fees for 2011/2012 range from £365 to £520 per week.

Extra Charges

Our fees cover most things, but not everything; extra charges will be made for newspapers, toiletries, hairdressing, trips and outings etc.

You are welcome to have your own telephone; satellite TV in your room, but, you will be responsible for any call charges, line rental, subscription charges etc. 

All rooms have a TV Ariel, and can receive a digital Freeview signal.

Our Caring Staff

 Any care home is only as good as its staff, and therefore, these are our most valuable assets. All our staff have undergone a rigorous selection process, a minimum of two references have been obtained and verified, a full criminal record check (CRB) has been obtained and verification that the applicant is not on the INDIPENDENT SAFEGUARD AUTHORITY (ISA) register.  Common inductions, in accordance with the Care Standards Act 2003, are also carried out prior to anyone starting work, and completed within 12 weeks of them starting.

Once they have started work, training begins. All our care staff are either NVQ2 qualified or working towards the award. They are encouraged to gain higher qualifications that are relevant to their posts, many of our care staff are now working towards NVQ levels 3 & 4, and management training, as well receiving full training in health & safety. They are also trained in moving and handling, dementia care, fire safety, infection control, nutrition, medication (accredited), safeguarding adults, recognizing abuse and food hygiene.

By investing so much time and resources into our staff, the result is that we have a way below average staff turnover, which in return means that we can offer a more consistent level of care to our residents, as well as exceeding the standards expected by the Care Quality Commission.

Any more questions?

We have tried to answer as many frequently asked questions as possible. If there is something we have missed or something else you would like to know, or even something you think other people would find useful for us to mention to others, please let us know, and we will do our best to find out for you.

Contact Us

Tel. 01254 396015

Fax. 01254 871335

Email info@althamcare.co.uk

Website www.althamcare.co.uk

Altham Care Home